Legal notice

 

Last updated: 17 May 2026

This notice applies to the website hb21.co.nz and all products and content supplied by HB21 Limited ("HB21", "we", "us", "our"). By using this website or buying our products, you agree to this notice together with our Terms & Conditions, Privacy Policy, Shipping Policy, and Returns, Warranty & Assessment Policy.

1. Website content

Information on this website is provided in good faith and for general information only. Product specifications, images, descriptions, prices, and availability may change without notice. We make reasonable efforts to keep information accurate, but we do not warrant that the website is free from errors, omissions, or interruptions.

2. Product information and suitability

HB21 sells portable power stations, solar panels, batteries, vehicle charging products, and related equipment. The information on each product page is intended as a general guide. You are responsible for confirming that a product is suitable for your specific use case, environment, vehicle, electrical system, or installation requirements before purchase or use.

If you are unsure whether a product is right for your situation, contact us at sales@hb21.co.nz or 022 302 3072 before ordering.

3. Safe use of electrical and battery products

Portable power stations, solar equipment, lithium batteries, inverters, and vehicle charging products carry inherent risks if used incorrectly. You must:

  • Read and follow the manufacturer's user manual and safety instructions before use.
  • Use products only for their intended purpose and within their stated electrical limits.
  • Not modify, disassemble, short-circuit, expose to fire or extreme heat, or use damaged units.
  • Have any fixed wiring, vehicle installation, or grid-tied connection carried out by a suitably qualified electrician or installer in line with New Zealand law and standards.

HB21 is not responsible for damage, loss, or injury caused by misuse, unauthorised modification, incorrect installation, or failure to follow manufacturer instructions.

4. Intellectual property

All content on this website, including text, graphics, logos, images, and product descriptions, is owned by HB21 or used with permission, and is protected by copyright and other intellectual property laws. You may view and use the content for personal, non-commercial purposes. You may not copy, reproduce, republish, or commercially exploit any content without our prior written consent.

Brand names, product names, and trademarks shown on this website (including EcoFlow, BLUETTI, and others) remain the property of their respective owners and are used for identification purposes only.

5. Third-party links

Our website may contain links to third-party websites, manuals, or resources. These are provided for convenience only. We do not control and are not responsible for the content, accuracy, or practices of any third-party site.

6. Limitation of liability

To the maximum extent permitted by law, HB21 is not liable for any indirect, incidental, consequential, or special loss or damage arising out of or in connection with the use of this website, our products, or any information provided. Nothing in this notice limits or excludes any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those Acts apply.

7. Governing law

This notice is governed by the laws of New Zealand. Any disputes will be subject to the non-exclusive jurisdiction of the New Zealand courts.

8. Contact

HB21 Limited
Email: sales@hb21.co.nz
Phone: 022 302 3072